At Wilson Tennis Apparels Sales, we understand that getting your tennis gear quickly and reliably is as important as the quality of the products themselves. Our streamlined delivery process ensures your equipment reaches you wherever you are in the world (excluding Asia and select remote regions), ready for your next match.
Key Delivery Facts:
- Orders processed within 1-2 business days
- Two convenient shipping options to suit your needs
- Global delivery to tennis enthusiasts worldwide*
- Tracking provided for all shipments
- 15-day return policy from delivery date
*Excluding Asia and select remote regions
Our Shipping Options
For players who want their gear fast, our Standard Shipping option delivers in 10-15 days after dispatch via premium carriers DHL or FedEx. This service includes:
- Door-to-door tracking
- Signature-on-delivery option
- Reliable service from trusted logistics partners
- Ideal for time-sensitive purchases before tournaments or matches
For more flexible delivery times, choose our Free Shipping option with EMS. Your order will arrive within 15-25 days after dispatch. This economical choice is perfect when:
- You’re planning ahead for the season
- Ordering multiple items to take advantage of the £50+ free shipping threshold
- You want to save on delivery costs without compromising service quality
Order Processing
Our team of tennis equipment specialists in St Albans processes all orders within 1-2 business days. During peak seasons (typically spring and summer), we recommend placing orders earlier to account for higher demand.
International Delivery Considerations
As we ship globally (excluding Asia and select remote regions), please note:
- Customs fees may apply depending on your country’s regulations
- Delivery estimates don’t include potential customs clearance time
- We declare all packages accurately as “Tennis Equipment” with the correct value
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. For Standard Shipping, you can monitor your package’s journey in real-time through DHL or FedEx’s tracking systems. EMS provides periodic updates throughout the delivery process.
Returns & Exchanges
If you need to return any item, you have 15 days from the delivery date to initiate the process. Please contact our customer service team at [email protected] to arrange returns. Note that return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
Need help with your delivery? Our customer service team, many of whom are former players themselves, understand the importance of timely delivery for your tennis needs. Email us at [email protected] for any delivery-related questions.
At Wilson Tennis Apparels Sales, we’re committed to serving tennis players at all levels with the same dedication you bring to your game. From our specialized court shoes to performance rackets, we ensure your equipment arrives ready to help you play your best game.